AFTERMARKET PRODUCT
SYMPTOMS & SOLUTIONS GUIDE

 

THE PURPOSE OF THIS GUIDE

This manual was developed for use by parts and service professionals who are attempting to match customer needs to identifiable product solutions.  Users can search through the guide according to truck symptoms or applications and discover possible solutions to customer needs.

HOW TO USE THIS GUIDE

There are 2 ways that you can utilize this guide to help your customers make informed decisions when searching for a product solution.

 

1.     The guide’s Table of Contents contains an alphabetized listing of product solutions.  If you have a specific product that you would like to get more detail on, click on its link in the Table of Contents to jump to the product detail.

  1. The Symptoms, Applications And Solutions Listing catalogs many of the common symptoms and applications that customers experience with regard to their lift trucks.  If there is a specific symptom or application that you are interested in finding a product solution for, you should use this section of the guide.  You can locate a particular symptom or application in this alphabetized listing.  All recommended product solutions are listed below the alphabetized symptom or application.  You can click on a product solution link to jump straight to the page in the guide that contains details about that product.  This can help you help your customer make an informed decision about which product solution, or solutions, they need.

 

 

TABLE OF CONTENTS

THE PURPOSE OF THIS GUIDE. 1

HOW TO USE THIS GUIDE. 1

TABLE OF CONTENTS. 1

SYMPTOMS, APPLICATIONS AND SOLUTIONS LISTING. 2

PRODUCT SOLUTIONS. 4

BMI G-FORCE IMPACT MONITORS. 5

BRAKE JOB OPTIONS. 6

CASCADE KENHAR FORKS. 7

ECS PURIMUFFLERS. 8

ELECTRONIC FORWARD HORNS. 9

GNB INDUSTRIAL POWER. 10

GNB INDUSTRIAL POWER (continued) 11

HYDRA SMOOTH. 12

MARTIN CAB. 13

MOBILE STACKERS. 14

PLASTIC PALLETS. 15

SUPERIOR PALLET JACK STABILIZER CASTER. 16

TRELLEBORG/MONARCH WHEEL SYSTEMS. 17

TRYNEX SWEEPERS. 18


 

 

SYMPTOMS, APPLICATIONS AND SOLUTIONS LISTING

 

Accidents, Pedestrian/Equipment

Blade Size Requirements (Special)

Brake Problems

Caster Wheel Wear

Cold Storage Operation

Compound or Size (Special)

Construction Site Cleanup

Drained Battery

Food & Beverage Industry

Forks Heels, Worn

Forks, Damage

Fuel, Excessive Consumption/Cost

Horn Failure

Loading and Unloading

Loss of Productivity

Operator Stress, Fatigue, Injury and Health Problems

Order Picking

Pallets, Broken and Splintered

Pallet Stacking

Product Damage

Racks and infrastructure Damage

Springs, Breakage

Stability Issues

Standing Water on Driving Surfaces & Parking Lots

Tire Damage

Truck Abuse

Unheated Warehouses

Unpleasant Odors and Stains

Vibration of Steer Axle, Seat and Forks

Worker Injuries, Caused By Bent and Scattered Pallet Nails Causing

Worn Fork Heels

 

 


 

 

PRODUCT SOLUTIONS

The upcoming pages contain detailed information regarding various direct ship product solutions.  Also included is a coordinator contact point should you have any questions about a particular solution.  Simply click on the coordinator name to send them an email requesting more information.

 

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BMI G-FORCE IMPACT MONITORS

SYMPTOMS / APPLICATIONS

 

  • Damaged product
  • Damaged racks and infrastructure
  • Lift truck abuse

 

SOLUTIONS

 

  • G-Force 1: Sounds alarm/lift interrupt upon impact, Disarming Key monitored by Supervisor
  • G-Force 2: G-Force 1 capabilities, PLUS, computerized tracking and reporting features

·        G-Force 3: G-Force 2 capabilities, PLUS, operator time-keeping and additional report features

 

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For additional product information contact this product’s Direct Ship Program Coordinator, Luanne Gaston by email or by phone at 252-931-5810.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

BRAKE JOB OPTIONS

SYMPTOMS / APPLICATIONS

 

·        Brake Problems

 

SOLUTIONS

 

  • Truck Renewal System
  • Service Repair Kit
  • One Wheel, Minor, Major, Overhaul
  • Shoes
  • Hardware Kit
  • Wheel Cylinders/Kit
  • Master Cylinders/Kit
  • Brake Fluid
  • Brake Parts Cleaner

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For additional information contact the coordinator, Norman Weathersby by email or by phone at 252-931-5765.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

CASCADE KENHAR FORKS

SYMPTOMS / APPLICATIONS

 

  • Bent or Broken Forks
  • Worn Fork Heels
  • Uneven Fork Tips
  • Special Blade Size Requirements

 

SOLUTIONS

 

  • Precision Forged
  • Best Warranty Coverage in the Industry
  • Full Line of Standard and Specialty-Sized Forks

·        Magnetic Particle Inspected

 

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For additional product information contact this product’s Direct Ship Program Coordinator, Luanne Gaston by email or by phone at 252-931-5810.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

ECS PURIMUFFLERS

SYMPTOMS / APPLICATIONS

 

  • Operator Headaches, Nausea, Impaired Vision and Reduced Manual Dexterity
  • Excessive Fuel Consumption/Cost
  • Cold Storage Operation
  • Food & Beverage Industry

 

SOLUTIONS

 

  • Up to 90% Carbon Monoxide and Hydro Carbon Reduction with the ECS Purimuffler System
  • Up to 99% Carbon Monoxide, Hydro Carbon and Oxides of Nitrogen Reduction with the ECS Terminox System
  • Reduces Tail Pipe Emissions
  • Easy and Speedy Installations

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For additional product information contact this product’s Direct Ship Program Coordinator, Luanne Gaston by email or by phone at 252-931-5810.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

ELECTRONIC FORWARD HORNS

SYMPTOMS / APPLICATIONS

 

  • Horn Failure Due To Due to Extreme Temperature Conditions
  • Pedestrian/Equipment Accidents
  • Mechanical Horn Failure

 

SOLUTIONS

 

  • No Mechanical Parts means No Mechanical Failure
  • Works in Extreme Hot and Cold Temperatures (-40° F to 185° F)
  • Voltage Spike and Surge Protected
  • Life Expectancy > 500,000 cycles

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For additional product information contact this product’s Direct Ship Program Coordinator, Luanne Gaston by email or by phone at 252-931-5810.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

GNB INDUSTRIAL POWER

SYMPTOMS / APPLICATIONS

 

  • Drained battery power due to high seasonal demands and/or attachments
  • Drained battery power due to facility with ramps
  • Drained battery power due to extended shift work

 

SOLUTIONS

 

  • The only battery manufacturer to provide flooded flat plate, flooded tubular and Champion maintenance free batteries
  • Flexible product offerings for best match of battery to needs
  • Lower Overall Cost
  • Environmentally Sensitive
  • Provides Longer Shift Performance
  • Cold Storage Handling Capabilities
  • Extended battery life eliminates need to buy or rent additional batteries

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For additional product information contact this product’s Direct Ship Program Coordinator, Julie Bishop by email or by phone at 252-931-5808.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

GNB INDUSTRIAL POWER (continued)

A Complete Power Provider Offering a Superior Product for Every Application

 

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For additional product information contact this product’s Direct Ship Program Coordinator, Julie Bishop by email or by phone at 252-931-5808.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing

 

HYDRA SMOOTH

SYMPTOMS / APPLICATIONS

 

  • Operator Stress and Fatigue
  • Vibration of Steer Axle, Seat and Forks
  • Damage to Fragile Loads

 

SOLUTIONS

 

  • Turns Your Lift Truck’s Hydraulic System Into a Shock Absorbing System
  • Improves Operator Productivity
  • Reduces Steer Axle, Seat and Fork Vibration
  • Reduces Product Damage

·        Provides Improved Handling Performance

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For additional product information contact this product’s Direct Ship Program Coordinator, Julie Bishop by email or by phone at 252-931-5808.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

MARTIN CAB

SYMPTOMS / APPLICATIONS

 

  • Unheated Warehouses
  • Loss of productivity due to operator taking frequent breaks to find a place to keep warm
  • Damaged merchandise due to operator’s rush to get the job done in order to get out of a cold environment
  • Operator Stress and Fatigue

 

SOLUTIONS

 

  • Martin Cab steel and fabric, full covered, heated enclosures
  • Provides an economical solution to Unheated Warehouses
  • Improves Operator Productivity

·        Reduces Product Damage

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For additional product information contact John Decker by email or by phone at 252-931-5806.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

MOBILE STACKERS

SYMPTOMS / APPLICATIONS

 

  • Operator injuries due to bending and lifting
  • Jobs that require stock picking, pallet stacking, truck loading & unloading

 

SOLUTIONS

 

  • Custom designed to handle unique applications
  • Capable of lift heights to 144”
  • Can handle capacities up to 3,000 lbs

·        Self propelled models 

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For additional product information contact John Decker by email or by phone at 252-931-5806.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

PLASTIC PALLETS

SYMPTOMS / APPLICATIONS

 

  • Broken and Splintered Wood Pallets
  • Bent and Scattered Pallet Nails Causing Worker Injuries
  • Unpleasant Odors and Stains
  • Overseas Shipments

 

SOLUTIONS

 

  • Reusable and Recyclable
  • No Splintering and No Nails
  • Light Weight for Easy Handling
  • Weather Resistant and Washable
  • Economical and Superior Service Life

·        Many Overseas Customers Will Not Accept Wooden Pallets

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For additional product information contact this product’s Direct Ship Program Coordinator, Luanne Gaston by email or by phone at 252-931-5810.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

SUPERIOR PALLET JACK STABILIZER CASTER

SYMPTOMS / APPLICATIONS

 

  • Lack of stability on Walkie Rider trucks during cornering
  • Broken Springs
  • Difficulty adjusting caster height for drive tire wear
  • Loosening of Stabilizer caster components

·        Insufficient caster wheel wear

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SOLUTIONS

 

 

For additional product information contact this product’s Direct Ship Program Coordinator, Julie Bishop by email or by phone at 252-931-5808.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing

 

TRELLEBORG/MONARCH WHEEL SYSTEMS

SYMPTOMS / APPLICATIONS

 

  • Tire Chunking, Cracking or Blow-Outs
  • Operator Stress and Fatigue from Rough Rid
  • Special Compound or Size Required

 

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SOLUTIONS

 

o       Soft Shoe Pneumatic Shape Solids: Softer Ride for Industry’s Tough Jobs

 

Dual Service

Standard on O.E. equipment – suitable for 90% of all applications as well as electric and gas trucks.

Non-Marking

Suitable for IC and electric and is developed to not mark floors – It has good rolling properties and will carry the same load as a black tire.  The wear time is about 85% of the Dual Service.  This does require the use of a static strip.

Super Tire

Designed for high cycle applications – cooler running – longer life.

Lion

Designed for overload on steer axles.

Oil Resistant

Designed for oils, animal fats – This is not a natural rubber – it’s made from an SBR rubber (Synthetic butal rubber)

Fiberglass

Designed for uneven floor surfaces where it can cut into tires (dock plates, etc.)

Master Cushion

Universal compound designed for wear.  Very good if you have a lot of spinning (indoors and outdoors).  Also very cost effective.

 

For additional product information contact this product’s Direct Ship Program Coordinator, Luanne Gaston by email or by phone at 252-931-5810.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing


 

 

TRYNEX SWEEPERS

SYMPTOMS / APPLICATIONS

 

  • Standing Water on Driving Surfaces & Parking Lots
  • Tire Damage From Debris
  • Construction Site Cleanup

 

SOLUTIONS

 

  • Squeegees Water & Mud from Driving Surfaces
  • Sweeps Anything from Dust Particles to Small Boulders
  • Full Line of Sizes and Attachments
  • Minimizes Flat Tires

 

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For additional product information contact this product’s Direct Ship Program Coordinator, Luanne Gaston by email or by phone at 252-931-5810.

 

 Table Of Contents

 Symptoms, Applications, and Solutions Listing